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AI Knowledge Base

Answers your team can trust, where work happens.

Your team asks a question. Tribble finds the answer from your approved content, cites the source, and routes anything uncertain to the expert who owns it.

Built for RFPs, DDQs, security questionnaires, sales questions, and deal-specific follow-up.

Source-cited answers from governed knowledge
SourceSOC 2 report
SourceProposal library
SourceCall notes
Buyer asks: Can you explain data retention, deletion, and audit logging for enterprise customers?

Enterprise data retention is configurable by workspace. Deletion requests follow the approved security workflow, and audit logs capture user, source, and approval activity.

Security Policy DPA Template QBR Call
StatusSource-cited
AccessPermission-aware
ReviewLegal owner tagged

Answer Trust

Source-cited responses

Governance

Permission-aware retrieval

Connected Stack

40+ integrations

Security

SOC 2 Type II

Definition

An AI knowledge base is the governed answer layer for your company.

It connects documents, CRM records, call intelligence, wikis, past RFP answers, policies, and product knowledge. When someone asks a question, it retrieves the right context, cites the source, respects permissions, and routes uncertainty to the expert who owns the answer.

Where Teams Feel It

The same answer layer shows up in every high-stakes response.

The point is not another place to search. The point is getting the right answer into the moment where the buyer, reviewer, rep, or proposal lead needs it.

  • Proposal teams stop rewriting the same answer.

    Approved RFP, DDQ, and security language becomes reusable knowledge with source context, review history, and clear ownership.

  • Sales teams stop waiting on Slack threads.

    Reps can ask buyer questions in the tools they already use and get answers grounded in current company knowledge.

  • SMEs review exceptions instead of every draft.

    Uncertain or sensitive answers route to the right expert, while routine questions use approved source material.

How It Works

From scattered knowledge to a governed answer.

The knowledge base is useful because it preserves the evidence behind the answer and the workflow around it.

01

Connect sources

Documents, CRM, call recordings, wikis, proposal libraries, policies, and product content stay connected to the knowledge graph.

02

Retrieve context

The system finds relevant, current, permission-aware evidence instead of relying on a static answer library.

03

Return a cited answer

Teams see the answer, the source, and the review path before it moves into a buyer-facing response.

04

Improve the next one

Corrections, approvals, and outcomes strengthen future answers across proposals, sales conversations, and support workflows.

"We need the approved answer, the evidence behind it, and a clear owner if the answer has changed."

What response teams are really asking for

Governance

Trust is designed into the answer, not added after the draft.

For regulated teams, the answer is only useful if people can see where it came from, who approved it, and whether it needs review before it leaves the company.

Salesforce Gong SharePoint Google Drive Confluence Slack Microsoft Teams Box

Sources

Every answer traces back.

Teams can inspect the document, record, or approved response that informed the answer.

Permissions

Access rules matter.

Knowledge retrieval should respect who is allowed to see and use each source.

Review

Experts handle uncertainty.

Sensitive or low-confidence answers can route to the person who owns the source of truth.

Model Policy

No training on your data.

Customer content is not used to train shared models.

ROI Calculator

Measure the cost of answer drag.

The calculator models weekly questions, minutes spent finding answers, new hire ramp, and whether the knowledge base is used alone or alongside proposals and sales agents.

See the annual hours trapped in repeat questions. Estimate time savings across weekly buyer questions, SME review, and new-hire ramp, then decide whether the knowledge base should stay standalone or connect into proposals and sales agents.
Calculate knowledge ROI
Weekly questions How often sales, proposal, security, and customer teams need answers.
Minutes per answer The time lost hunting, asking SMEs, or checking old content.
Ramp impact How much faster new reps and response teams can find trusted knowledge.
Compound value The benefit when proposals and sales agents use the same answer layer.

FAQ

Questions buyers ask before they trust the answer layer.

Is this replacing our RFP, DDQ, or security workflow?

No. The AI Knowledge Base is the source-backed answer layer. The workflow pages and product workflows handle the specific response process for RFPs, DDQs, and security questionnaires.

Can teams use it inside Slack or Microsoft Teams?

Yes. Knowledge delivery and expert routing can happen in the tools where teams already ask questions and coordinate responses.

How do we know an answer is current?

The answer should include the source context, and uncertain answers can route to the expert or system of record that owns the knowledge.

Where should a buyer start?

If the urgent problem is a response deadline, start with RFP, DDQ, or security questionnaire automation. If the urgent problem is scattered knowledge, start here.

See It On Your Knowledge

Bring the questions your team keeps answering by hand.

We'll answer your real questions live — with sources, confidence, and the review path your team would use in production.

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